During the spring, we are going full tilt and my time is at a premium. After I emailed the guys at Skid Pro, they called me the same day and we discussed our options. After a week, our time table changed and a big project got moved up. Our old pick up broom was down and we needed a new one right away. I ordered the broom on Friday late afternoon, and they shipped it out first thing on Monday. The broom arrived Tuesday morning. This is the third brand of pick up broom our company has bought and this one is the most heavy-duty yet. Overall, it doesn’t get much easier than this, and the excellent service and well-built product are icing on the cake.