I am the individual in Norther California who recently purchased a grapple attachment from you. I wanted to convey to you my following thoughts: (1) the attachment arrived on time at the designated shipper; (2) the attachment was beautifully wrapped/protected to assure it arrived undamaged/in good condition; (3) the attachment is of heavy-steel construction as represented and is a formidable tool; (4) the attachment functions/works beautifully, is easy to use and more than gets the job done. In short, I am a happy and satisfied customer with this Skid Pro product. Further, you were wonderful to work with, very patient with your explanations and my proposed payment plan. My next purchase from you will be your wood chipper. Thanks again for everything, you guys are outstanding.