We have been very busy with our new open X4 cutter and pallet forks. They work well and the cutter is very impressive! Shipping & delivery went quite well. We spoke with the freight company and they set up a date and an approximate time for delivery. The driver called about an hour before he arrived. They were helpful in the unloading process, and it only took about 15 minutes. I have recommended your products to some of my business associates. We wanted to thank you again for all your explanation and insight to both use and purchase of the attachments.